How much do we invest in our ageing branch network?
“How do we update a legacy branch without breaking the bank?” (pun intended!!) We hear this question from many clients with whom we’ve had candid conversations. You may feel like you are in the same boat. The goal: Update your physical branch location while enhancing the customer experience and building employee engagement. Sounds so simple, doesn’t it? Well, it truly can be. For starters, there are multiple ways to accomplish branch transformation - one size does not fit all
Why would we invest in an analysis when we already know where to put our new location?
Anyone can pick a piece of real estate to locate a branch or store. Someone on your team is likely familiar with the area. You may know that there is a new retail center being developed near a busy intersection. A helpful broker will provide a demographic summary of the area immediately around the property and maybe even some traffic counts. It begs the question: What value is there in conducting a market expansion analysis or site selection study? Investing in a new location
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