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Create a differentiated branch experience

Suzanne recently joined Sean Farrell, CEO of Quality Data Systems, to discuss how financial institutions can promote a culture of engagement.

In this podcast, she explains how to elevate engagement at the branch level, how staffing and hiring will change in this new world, and some best practices for getting leadership buy-in. The podcast also touches on the role that cash automation technology and self-service will play in the new branch environment.

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