How do I choose where to test technology? (Part 5)
Choosing the branch at which to conduct the pilot and purchasing the technology are truly just the first steps in the process of...
How do I choose where to test technology? (Part 4)
Selecting a branch that is already prime for adopting self-service will help kick start your technology integration efforts. The first...
How do I choose where to test technology? (Part 3)
Once you’ve assessed the market likelihood to adopt self-service, and evaluated customer behavior across your network, it’s time to...
How do I choose where to test technology? (Part 2)
After assessing consumer preferences across the market, it’s important to investigate how existing customers are currently transacting...
How do I choose where to test technology?
The reality is that most banking executives have limited funds for deploying new technology. Even if they had unlimited capital, testing...
What can consumers learn at your branch?
Consumers look to branches as a place to get advice and solve problems. What can consumers learn at your branch? As you update or refresh...
Create a differentiated branch experience
Suzanne recently joined Sean Farrell, CEO of Quality Data Systems, to discuss how financial institutions can promote a culture of...
