How do I choose where to test technology? (Part 5)
Choosing the branch at which to conduct the pilot and purchasing the technology are truly just the first steps in the process of...
How do I choose where to test technology?
The reality is that most banking executives have limited funds for deploying new technology. Even if they had unlimited capital, testing...
What’s in your branches?
Engaging branches serve as a physical portal for consumers to connect with advisors and learn about the various ways through which they...
Teaching consumers the new way to fish...
How we do our banking, or how we ‘fish’ in the financial world, is changing. The roles of branch associates AND the roles of “alternate...